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Boost Your Business with Customers 1st POS and Rackbeat
With the Customers 1st POS integration, you get a complete overview of sales and inventory – without double work. Customers 1st is a user-friendly point-of-sale system that combines payments, sales, and customer management in one solution. With the integration to Rackbeat, your inventory status is automatically updated when items are sold at the register. This means you can spend less time on manual processes and more time with your customers.
This integration is brought to you by Customers 1st.
NOTE: $* Since the integration is provided by a third party, there might be an additional fee involved.
Why Companies Choose Customers 1st and Rackbeat
Customers 1st gives you the tools to measure and analyze customer experiences – and with the integration to Rackbeat, you can combine that insight with your sales and inventory data. Here are some of the benefits:
Customer Insights in One Place
Get a complete overview of customer feedback, analytics, and trends across all channels in one platform.
Integration with Rackbeat Data
Link feedback directly to product and sales data from Rackbeat, allowing you to quickly act on issues and opportunities.
Better Decision-Making
Use the combination of customer insight and inventory data to optimize your assortment, purchasing, and customer service.
Quick Setup with Support
Customers 1st helps with setup, testing, and training so you can get started quickly.
How the Integration with Rackbeat Works
1. Data Flow and Synchronization
– Customer data and feedback from Customers 1st are linked with product and sales data from Rackbeat
– Inventory and sales information can be used to segment and analyze customer feedback
– Updates are synchronized between the systems
2. Division of Tasks Between Systems
– Customers 1st is used to collect and analyze customer feedback
– Rackbeat is used to manage products, inventory, and orders
– The integration provides a shared overview and better decision support
3. Requirements and Setup
– Customers 1st is responsible for setting up and testing the integration
– Data setup in Rackbeat should be complete and structured before integration
– The integration is activated in collaboration with Customers 1st
