Rackbeat's Cloud-Based Order Management for Small and Medium Sized Businesses

Whether you sell directly to the end customer via a webshop or POS, are a wholesale business selling B2B, or produce your own products, your sales orders are the focal point of your business. Therefore, you need efficient and clear order management. Losing the coordinates of your order flows, i.e., purchases, sales, and shipments, can jeopardize customer satisfaction, inventory, and finances. This is avoided with Rackbeat’s cloud-based order management.

Dive right in by booking a demo, so you can get all your questions answered and see a presentation of how Rackbeat works in practice. You can also create a free user to dip your toes into the system.

Order Management: Optimizing Your Purchasing and Sales

Whether orders are trickling in through the webshop or you’re registering them yourself, order management is a central process in your business. Order management refers to the overall procedure that involves receiving supplier orders and processing sales orders to customers.

More specifically, order management includes several important steps, such as order entry, inventory control, picking and packing, shipping and delivery and subsequent invoicing and payment handling. By optimizing the order management process, companies can reduce errors and delays and increase overall operational efficiency.

So when you implement effective order management, you get:

A closer connection to suppliers

Timely purchased items

Structured your order processing

Good customer contact

Digital and User-Friendly Order Management for Warehouse-Driven Businesses

Rackbeat’s cloud-based warehouse management system ensures you can follow your sales orders all the way from the ordering of goods until they are picked, packed, and dispatched to the customer. We do this primarily by giving you a consolidated overview of the sales orders and features that streamline your sales. More specifically, you get:

Control Over Your Purchases and Suppliers

No sales without goods. Rackbeat’s purchasing management with accompanying reorder reminders ensures that you can order goods well in advance, in the right quantities. You also get an overview of your suppliers and your supplier invoices, so everything is clear when you need to create a sales order.

A Complete Sales Order Overview

You get complete control of your order management, as Rackbeat gives you a user-friendly sales order overview, which you can customize to your workflows. Here, you can see the status of orders, invoicing, delivery, and which customers have placed them. You can choose to create your sales orders manually. But if your webshop is connected to Rackbeat, customer orders will automatically be registered while the goods are deducted from your inventory.

Pick, Pack and Dispatch Your Sales Orders

As soon as you have ensured that the goods are in stock, you can start processing your sales order. You begin by creating a shipment for the sales order before the picking work can start. Here, you can download a pick list that provides an overview of the quantity and placement of the goods. Once the goods are found and packed, you click “pick” for the individual item lines. Finally, you have the option to send both a physical, printed packing slip and a digital version to the customer’s email.

The Ability to Convert Accepted Offers to Orders

We also help you push a little on your upselling. You can send offers to your customers in Rackbeat, which can be a good idea if you have customers who already buy large quantities from you. Afterwards, you will be able to see when the offers are received by the customers. If the offer is accepted, an order or an invoice is automatically created – depending on how you prefer to work.

Need More Order management? Connect Your WMS with a Shipping System with Rackbeat’s Integrations

We can actually help you track your orders even further than your warehouse address. Because Rackbeat can communicate with many shipping systems, including Shipmondo and Webshipper, as our system has an open API, meaning it can be integrated with most systems.

Thus, you can print shipping labels, book freight, and receive tracking information, so you’re with the whole journey from the purchase of the goods, to the sales orders being fully delivered to the customer’s door.

See Our List of Integrations

Try Rackbeat's Order Management for Free

You can try Rackbeat for 14 days completely free and without obligations. We recommend that you check the box for “Create with demo data” when you create your user. That way, you don’t have to spend time creating your own products, suppliers, sales orders, invoices, etc., but can just get to know the system better.