Order preparation, also known as picking and packing, is the process of gathering, organizing, and packaging items for shipment after receiving a customer order. This is a critical part of inventory management, as efficient order preparation ensures that customers receive the correct items on time and in good condition.
Rackbeat October 4, 2024
A successful order preparation process is a core element of structured order management and involves several steps, each contributing to ensuring that items are correctly and efficiently dispatched from the warehouse to the customer. Here are the central steps in order preparation:
Order Receipt: When a customer order is received, a picking list is generated specifying the items to be retrieved from the warehouse.
Picking: Warehouse staff locate and gather the items listed on the picking list. This can be done manually or with the help of automated systems and technologies such as barcode scanners or voice-directed picking systems.
Checking: The picked items are inspected to ensure they are correct and in good condition. Any errors or damages are identified and corrected at this stage.
Packing: The items are securely packaged to protect them during transport. This includes selecting appropriate packaging materials and completing necessary documentation such as invoices and packing slips.
Shipping: The packed orders are labeled and sent to customers via the chosen delivery method. Shipping information is updated in the inventory management system, and customers are informed about the status of their orders.
Rackbeat’s warehouse management system offers features that support all key elements of order preparation, including picking, packing, shipping and invoicing. Additionally, the system helps customers ensure that there are always enough items in stock to meet customer orders. This is achieved through reorder reminders, the ability to purchase new items with the system’s purchasing management and real-time inventory monitoring.