{"id":36602,"date":"2026-01-29T15:42:47","date_gmt":"2026-01-29T13:42:47","guid":{"rendered":"https:\/\/rackbeat.com\/?post_type=product_features&#038;p=36602"},"modified":"2026-01-29T15:42:47","modified_gmt":"2026-01-29T13:42:47","slug":"customer-discounts","status":"publish","type":"product_features","link":"https:\/\/rackbeat.com\/en\/product_features\/customer-discounts\/","title":{"rendered":"Customer Discounts"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","meta":{"content-type":"","inline_featured_image":false},"product_features-cat":[],"class_list":["post-36602","product_features","type-product_features","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.0 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Discounts | Rackbeat<\/title>\n<meta name=\"description\" content=\"Set up Customer Discounts in Rackbeat and apply discounts automatically in quotes, orders, and invoices. 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Discounts entered manually on every order often lead to wasted time, pricing mistakes, and inconsistent deals across your sales team.<\/p>\n<p>&nbsp;<\/p>\n<p>With Customer Discounts in Rackbeat, you can set up discounts per customer so they\u2019re applied automatically in your quotes, orders, and invoices. That gives you a more consistent sales flow, fewer manual corrections \u2014 and better control of your profitability.<\/p>\n","button_text":"","button_url":""},{"acf_fc_layout":"two_columns_text","title":"Discounts tied to the customer \u2014 not the employee","cta_content_first":"<p data-start=\"980\" data-end=\"1215\">In many businesses, discount agreements live in emails, spreadsheets, or in one person\u2019s head. That makes it difficult to ensure the customer always gets the right price \u2014 especially when multiple sales reps work with the same account.<\/p>\n<p data-start=\"1217\" data-end=\"1379\">With Customer Discounts in Rackbeat, discounts are linked directly to the customer, so agreements stay available and consistent \u2014 no matter who creates the order.<\/p>\n<p data-start=\"1217\" data-end=\"1379\">\n<p data-start=\"1386\" data-end=\"1439\"><strong>General discounts or product-specific discounts<\/strong><\/p>\n<p data-start=\"1440\" data-end=\"1593\">Not all discount agreements are the same. Some customers get a fixed percentage off everything, while others only receive discounts on selected products.<\/p>\n<p data-start=\"1595\" data-end=\"1774\">That\u2019s why Rackbeat supports both general discounts, applied across the entire order \u2014 and product-level discounts, so you can match your pricing exactly to the agreement.<\/p>\n","cta_button_text_first":"","cta_button_link_first":"","cta_content":"<div class=\"relative basis-auto flex-col -mb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex\">\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:85d51282-190a-47be-ae3d-f130b0f41774-14\" data-testid=\"conversation-turn-30\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"3c61ab4f-2bfc-4079-8120-bae09ccce65c\" data-message-model-slug=\"gpt-5-2\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"1781\" data-end=\"1831\"><strong>Fewer mistakes \u2014 and more consistent pricing<\/strong><\/p>\n<p data-start=\"1832\" data-end=\"2038\">When discounts are handled automatically, you reduce the risk of errors and misunderstandings. You avoid discounts being forgotten, entered incorrectly, or applied inconsistently from one order to the next.<\/p>\n<p data-start=\"2040\" data-end=\"2173\">The result is a more professional customer experience with stable pricing \u2014 and a more structured way to manage your discount models.<\/p>\n<\/div>\n<h3 data-start=\"2180\" data-end=\"2219\"><\/h3>\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"2180\" data-end=\"2219\"><strong>A sales flow that\u2019s easy to scale<\/strong><\/p>\n<p data-start=\"2220\" data-end=\"2336\">Once your discount structure is set up in the system, it becomes easier to move fast \u2014 without sacrificing accuracy.<\/p>\n<p data-start=\"2338\" data-end=\"2525\">That gives you a sales process where new employees can get started faster, and where you can handle more customers and more orders without discounts becoming an administrative bottleneck.<\/p>\n<p data-start=\"2534\" data-end=\"2632\">\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n","cta_button_text":"","cta_button_link":"","background_color":"#edd5c3","text_color":"#14143f"},{"acf_fc_layout":"integrations","title":""}]},"date_of_post":"29.01.2026","_links":{"self":[{"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/product_features\/36602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/product_features"}],"about":[{"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/types\/product_features"}],"wp:attachment":[{"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/media?parent=36602"}],"wp:term":[{"taxonomy":"product_features-cat","embeddable":true,"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/product_features-cat?post=36602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}