{"id":30719,"date":"2025-03-15T11:58:17","date_gmt":"2025-03-15T09:58:17","guid":{"rendered":"https:\/\/rackbeat.com\/?post_type=changelogs&#038;p=30719"},"modified":"2025-04-25T11:58:50","modified_gmt":"2025-04-25T09:58:50","slug":"new-email-feature-get-customer-replies-straight-to-your-inbox","status":"publish","type":"changelogs","link":"https:\/\/rackbeat.com\/en\/changelogs\/new-email-feature-get-customer-replies-straight-to-your-inbox\/","title":{"rendered":"New email Feature: Get Customer Replies Straight to Your Inbox"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","meta":{"content-type":"","inline_featured_image":false},"changelogs-cat":[128,127],"class_list":["post-30719","changelogs","type-changelogs","status-publish","hentry","changelogs-cat-customers","changelogs-cat-functions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.0 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New 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data-start=\"1466\" data-end=\"1696\">When you send a quote or an order from Rackbeat, it still goes out from\u00a0<em data-start=\"1538\" data-end=\"1557\"><a target=\"_blank\" rel=\"noopener\" data-start=\"1539\" data-end=\"1556\" data-hs-link-id=\"0\">post@rackbeat.com<\/a><\/em>.<\/p>\n<p data-start=\"1466\" data-end=\"1696\"><br data-start=\"1558\" data-end=\"1561\" \/>But: If you check the box\u00a0<strong data-start=\"1587\" data-end=\"1635\">\u201cUse my email instead of the company email,\u201d<\/strong>\u00a0replies will be forwarded directly to your personal email.<\/p>\n<p data-start=\"1466\" data-end=\"1696\">\n<p data-start=\"1698\" data-end=\"1928\">\ud83d\udce5\u200bThat means you can follow up faster \u2013 right from your own inbox, no need to go through your company\u2019s main email.<\/p>\n<p data-start=\"1698\" data-end=\"1928\"><br data-start=\"1811\" data-end=\"1814\" \/>\ud83d\udccc Rackbeat will also log a note on the quote or order, so you\u2019ll always know which email address received the reply.<\/p>\n","description":""},"date_of_post":"15.03.2025","category_names":"Customers, Functions","_links":{"self":[{"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/changelogs\/30719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/changelogs"}],"about":[{"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/types\/changelogs"}],"wp:attachment":[{"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/media?parent=30719"}],"wp:term":[{"taxonomy":"changelogs-cat","embeddable":true,"href":"https:\/\/rackbeat.com\/en\/wp-json\/wp\/v2\/changelogs-cat?post=30719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}