![\"\"](\"https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/04\/SeaCom-1-1.png\")
<\/p>\nSince the turn of the millennium, the Danish company Seacom, with Carl-Johan Jensen at the helm, has helped ships reach the harbors of the world with the assistance of their communication systems. The systems connect captains and crew members by allowing vital information to flow freely through the many floors of the vessels. Thus, products, passengers and crew can return to land unscathed and on time.<\/p>\n
And it is no exaggeration to state that the compass of Seacom points in all directions of the seven seas. As Carl-Johan notes, Seacom\u2019s route goes from the headquarters in Aabyhoj to the manufacturing in Stovring, both Jutland, Denmark, to the installation contractors in Holland.<\/p>\n
From there, the systems board ships in Europe, Asia and North America:<\/p>\n
\u201cWe ship to the whole world. This thing behind me is going to Malaysia. In a minute, I\u2019m sending spares to Florida. But the market is dominated by the many shipyards in Norway. We do our manufacturing in Stovring, where we also have a warehouse, and from there we send our products to Holland. And then I have my office warehouse right here. I also have a company that manufactures my headsets. So I basically have three main locations to manage.\u201d<\/p>\n
Due to this international framework of Seacom\u2019s business, they need structure to manage the order flow. And to help uphold this, Carl-Johan has used e-conomic\u2019s inventory management system as an anchor for a long time:<\/p>\n
\u201cMy experience with e-conomic has been very good. I think it has been an amazing to system to work with, actually. With e-conomic, it is obvious that somebody sat down and said: \u2018Let\u2019s make a little, user-friendly system for all the small businesses.\u2019\u201d<\/p>\n
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Yet, life at sea is volatile. Out of a clear blue sky, a storm will quickly follow the rays of the sun, causing spindrift on the deck and toss and turns of the ship. In the same way, the realities of the tech world can alter and change the terms of your business in a second.<\/p>\n
In the scope of his binoculars, fundamental changes for Seacom also start to emerge for Carl-Johan.<\/p>\n
Just as everything seems peaceful on the deck, Carl-Johan receives an e-mail in his inbox. The message was clear:<\/p>\n
\u201cWe have listened to you. And we will replace our IMS solution with the more functional IMS by Rackbeat. This means that the old IMS by e-conomic will shut down on the 31st of December, 2023.\u201d<\/p>\n
When you suddenly have to re-arrange your workflows and learn a completely new system, your first reaction will often be affected by some animosity.<\/p>\n
Carl-Johan also feels a tinge of annoyance as he reads the news – notably the idea of having to make sure his ocean of data won\u2019t fall overboard in the moving process:<\/p>\n
\u201cRight then and there I thought \u2018Oh no, oh no – that\u2019s two weeks of hard work transferring data.\u2019 And then there are all the layouts of order confirmations, invoices and credit notes. So it was a heavy message to absorb. You know that you don\u2019t just simply change systems without a fight.\u201d<\/p>\n
Thus, it seems like a time-consuming learning and installation process lies ahead. Especially since Carl-John already is painfully familiar with how much can go wrong when you have to integrate a new system – as he struggled with C5 years ago: \u201cYou\u2019re looking at some hard work ahead of you. With C5, it was impossible to get started without hiring a technician for 14 days.\u201d<\/p>\n
As a consequence, the transition from e-conomic to Rackbeat could easily make Seacom capsize if the user-friendliness and the start-up help weren\u2019t optimal.<\/p>\n
On the other hand, Carl-Johan could also find a nice surprise for himself when he set sail with his new inventory management system.<\/p>\n
Because he does see areas that need some improvement in e-conomic\u2019s IMS such as \u201cthe contents of the individual product cards were rather simple\u201d and it can also be a challenge to make things \u201cpresentable in your offers.\u201d<\/p>\n
He was also still very fond of e-conomic\u2019s ERP system – and they were recommending Rackbeat, after all.<\/p>\n
So, will Carl-Johan make it through the storm and return safely on land?<\/p>\n
Carl-Johan quickly realizes that the stormy fronts that could have hit Seacom have been called off when he gets in contact with the system and one of Rackbeat\u2019s IMS experts. He is namely giving a lifebuoy consisting of assisted migration – which can be seen as a U-haul for people without an inventory management roof over their heads.<\/p>\n
Carl-Johan describes the process like this:<\/p>\n
![\"\"](\"https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/04\/SeaCom-Man-1.png\")
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