{"id":12896,"date":"2023-03-27T12:57:39","date_gmt":"2023-03-27T11:57:39","guid":{"rendered":"https:\/\/rackbeat.com\/?post_type=case-stories&#038;p=12896"},"modified":"2023-10-09T07:40:00","modified_gmt":"2023-10-09T06:40:00","slug":"hc-betonelementer","status":"publish","type":"case-stories","link":"https:\/\/rackbeat.com\/en\/case-stories\/hc-betonelementer\/","title":{"rendered":"HC Betonelementer"},"content":{"rendered":"<h2><strong>The Storage Placed in the Arms of Nature<\/strong><\/h2>\n<p>The sky is greyish, the mud on the ground feels nearly solid and the temperature seems well above the freezing point at the 18.000 square meters outdoor storage facility in N\u00e6stved, Zealand. This provides the perfect conditions for Lars Ingemann, who owns the manufacturing company HC Betonelementer, to begin his immense concrete production. Out here, you are a slave to the wayward mood of the weather gods as they can halt your business at any minute:<\/p>\n<p>\u201cWhen your manufacturing is paused, you look at huge losses because you don\u2019t get to produce what you expected. For example, we were really affected by the frost, and when it is too cold, the concrete won\u2019t harden. Then we are stuck. So simple. So we are really dependent on the weather.\u201d<\/p>\n<p>But Lars, who took over the 22-year-old business last year as it needed \u201ca fresh young lad,\u201d is very hands-on, as he likes to say. He fights the cold with fan heathers and when his eyes tell him that it is time to reorder \u201c500 tons of stone,\u201d he calls the supplier directly. And it doesn\u2019t seem like Lars is rattled by a little adversity based on how he handled inheriting a heavy, overloaded inventory:<\/p>\n<p>\u201cI had a lot of surplus manufactured items from the previous owner we needed to get rid of. 400 tons we needed to scrap. So, I had to do a lot of cleaning around here because you need structure, right?\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-12877\" src=\"https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars4.png\" alt=\"Lars Ingemann p\u00e5 sit udend\u00f8rslager.\" width=\"2000\" height=\"1500\" srcset=\"https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars4.png 2000w, https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars4-300x225.png 300w, https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars4-1024x768.png 1024w, https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars4-768x576.png 768w, https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars4-1536x1152.png 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/p>\n<p>This notion of having structure is important to Lars. Yet, even though many tasks can be performed manually, he knows that if the concrete is to be grouted on time, then you need to systematize your business. Whereas the former owner sent his administrative work to his accountant or managed the manufacturing from a board, Lars was familiar with the advantages of using a software system to help smooth the operations.<\/p>\n<p>Now, there are plenty of tech solutions on the market. So which one do you choose?<\/p>\n<h2><strong>A New Inventory System in Line<\/strong><\/h2>\n<p>Lars wasn\u2019t a complete novice when it comes to technological aid as he had worked with several systems, such as Navision and Uniconta. Yet, the most reliable software to him was e-conomics\u2019 system:<\/p>\n<p>\u201cI was very fond of e-conomic. So I wanted to find a system where I could apply the knowledge I have picked up from my tenure with them. Something that could be integrated with their system.\u201d<\/p>\n<p>Therefore he gave them a call to hear if they had something that could help him out with systematizing the stock of finished goods, manufacturing, invoicing and his order management. And, surprisingly, the e-conomic salesperson pointed to something called \u201cRackbeat\u201d rather than e-conomic\u2019s own inventory solution, which would soon be excluded from the product line:<\/p>\n<p>\u201cThe guys at e-conomic told me that their system wasn\u2019t really the best in the business, but that they had a module called Rackbeat instead. So I researched the market a bit. However, Rackbeat was the only system that complemented e-conomic perfectly.\u201d<\/p>\n<p>As a result, Lars bought himself a new inventory management system following his conversation with e-conomic. But, just as you can\u2019t forge a concrete edge on your first day at vocational school, you need some training to be fully confident with your new software. And even though Lars had explored all corners of the ocean when it comes to software solutions, he was rather surprised when he first took a dive into Rackbeat:<\/p>\n<p>\u201cI didn\u2019t feel it resembled anything I knew from before. It didn\u2019t look like e-conomic and it didn\u2019t look like Navision. Neither could I find any similarities with Concord at first glance. And from what I remember, it didn\u2019t look like a Visma product either.\u201d<\/p>\n<p>When your boat is sailing in unfamiliar waters, it may seem a bit uncertain that you\u2019ll make it all the way home safely. Hopefully, Rackbeat would prove to be an asset rather than another obstacle like the Danish winter.<\/p>\n<p>How would it all pan out for Lars?<\/p>\n<h2><strong>Rackbeat Cements the Efficient Manufacturing<\/strong><\/h2>\n<p>Even though Lars is not afraid to take matters into his own hands, he also realizes that good support is not something to frown upon. Therefore, he decides to contact Rackbeat\u2019s customer success in order to hit the ground running with his new system. It must be added that, for Lars, it is alfa omega \u201cto speak to a real human being\u201d rather than argue with a chat for hours. And this is where Rackbeat stands out in a tech world where automatization is king, as Lars is guided by a person of flesh and blood from the very beginning:<\/p>\n<blockquote><p><strong>\u201cRackbeat is special! I wasn\u2019t paid to say this; but, the support I got was truly outstanding. I was met by a person who really took his time and listened, which was really needed, as I had some minor issues at the beginning. Yet, we had a good, long talk and then we solved them. I was never told: \u2018Don\u2019t call us anymore.\u2019\u201d<\/strong><\/p><\/blockquote>\n<p>Thus, after Lars received a little bit of help and got used to his new workflows, he could reap the benefits of the new system. It seems like it has become an integrated part of HC Betonelementer today, as Lars laconically answers \u201ceverything,\u201d when he is asked about what he uses Rackbeat for.<\/p>\n<p>However, since Lars is not ungenerous with his words or shy, he also elaborates a bit on this. He explains how Rackbeat has a positive impact on most aspects of his business &#8211; from the offer-making and creation of orders to the manufacturing process and invoicing:<\/p>\n<blockquote><p><strong>\u201cWe don\u2019t sell anything that hasn\u2019t been created in Rackbeat. None at all. Because, in Rackbeat, we can always go back and check what we send to the customer half a year ago, for instance. What did he pay and what measurements did the items have? I always create offers in Rackbeat, as well. And if the customer accepts an offer, I will change its status to an order.<\/strong><\/p>\n<p>Then, I carry the order into Rackbeat where I can craft something called a \u2018manufacturing order.\u2019 And it describes exactly what I have sold and the dates of delivery for the orders. All the invoices are created in Rackbeat and all the finished products are also created in Rackbeat.\u201d<\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-12889\" src=\"https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars3.png\" alt=\"Cementblander\" width=\"2000\" height=\"1500\" srcset=\"https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars3.png 2000w, https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars3-300x225.png 300w, https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars3-1024x768.png 1024w, https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars3-768x576.png 768w, https:\/\/rackbeat.com\/wp-content\/uploads\/2023\/03\/BetonLars3-1536x1152.png 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/p>\n<p>Today, both Rackbeat and Lars\u2019 manufacturing run smoothly, which means that Lars doesn\u2019t need to seek assistance in customer success any longer. However, it is nice to know that there always is somebody who will lend him an ear when he needs to talk:<\/p>\n<blockquote><p>\u201cI don\u2019t call so much anymore. It was mostly in the beginning. But I know that you will answer the phone if I decide to call you. You never leave me hanging. Now, I only speak to the support once a month when I call to hear whether they have done their homework and handed in their school assignments. If they have been kind to their mothers when they visit them.\u201d<\/p><\/blockquote>\n<p>Yet, even though Lars is filled with satisfaction, \u201cI started with Rackbeat from day one and I haven\u2019t regretted it one bit,\u201d he still offers suggestions for new features and improvements during his friendly conversations with customer success. Both he and Rackbeat are namely fully focused on optimizing their products so they are ready for the future.<\/p>\n<p>And Lars is completely convinced that the developers at Rackbeat will deliver the goods: \u201cOne day I will have all my wishes fulfilled &#8211; I am certain of that: Because Rackbeat never lets me down.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HC Betonelementer is a manufacturing company that crafts strong concrete elements for customers who seek stability and quality.<\/p>\n","protected":false},"featured_media":26455,"template":"","format":"standard","case_tag":[181],"class_list":["post-12896","case-stories","type-case-stories","status-publish","format-standard","has-post-thumbnail","hentry","case_tag-production"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.0 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Stories 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