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Account Manager DK - Rackbeat - Copenhagen - Fulltime

Vi søger en dedikeret Account Manager til vores danske salgsteam. Du vil være direkte ansvarlig for at sikre at alle leads bliver kontaktet professionelt og optimalt gennem opsøgende kontakt.

Den ideelle kandidat har tidligere salgserfaring fra lignende stilling, eller anden kundeorienteret rolle. Vi forventer, at du er en pålidelig, professionel og salgsmindet person, der er i stand til at balancere en kundeorientering og en resultatorienteret tilgang. Dit overordnede mål er at identificere og evt. lukke potentielle kunder, partnere og styrke disse relation og opbygge langsigtede rentable relationer.

Du vil være en vigtig del af et et salgsteam, men det forventes også du kan samarbejde på tværs af marketing, customer succes og tech.

Ansvarsområder: 

  • Have direkte kontakt til slutkunder 
  • Daglig kontakt til eksisterende kunder (egen kundeportfølje) samt etablering af kontakt til potentielle nye kunder
  • Bygge og vedligeholde salgspipeline mod danske kunder, som sikre at KPI opnås.
  • Styring og strukturering af pipeline med hjælp fra marketingskampagner, partnersales og outbound aktiviteter.
  • Kunne skabe sin egen pipeline
  • At udfordre og rådgive vores kunder med det formål at give dem de bedste forudsætninger for at benytte vores produkter/services 
  • Styring af den fulde salgscyklus mod et lead.
  • Daglig tæt dialog med salgsteamet og den øvrige organisation.

Vi forventer at du har/kan: 

  • Kommunikere sprogligt og skriftlig på dansk, gerne også engelsk
  • Erfaring fra lignende stillinger
  • Trives med at opbygge og vedligeholde relationer
  • Har et drive til at opnå sine budgetter
  • Erfaring i at styre en pipeline og arbejde i CRM systemer/arbejde med data
  • Teamplayer som tidligere har arbejdet med/lykkes i teamwork.
  • Ønsker for at lære Rackbeat/WMS space, samt eco-systemet omkring Rackbeat
  • Passioneret, målrettet og ambitiøs
  • Flair for IT, apps og online værktøjer
  • Selvdisciplineret og salgsminded
  • Konkurrenceminded og kundeorienteret  

    Fordele ved stillingen: 

    • Hovedkontoret: Super Central beliggenhed med maleriske  ​Nyhavn som nabo 
    • Gratis frokost: Nyd en gratis frokost med dine kollegaer 
    • Gratis kaffe og te: Varme drikke til vores hårdtarbejdende kollegaer – hele dagen.  
    • Tæt på ​​offentlig transport: Få minutters gang fra Kgs. Nytorv metro station.  
    • Færdighedsudvikling: Vi tilbyder færdighedsudvikling, så vores medarbejdere kan nå deres mål.
    • Nyt teknisk udstyr: Bærbar, skærm, headset – alt du skal bruge til dit arbejde. 
    • SJOV: Hvis vi ikke har det sjovt, gør vi det forkert.
    • Gratis fredagsøl: Også på hverdage 😛 
    • Startup kultur: Kort vej fra idé til handling – og din mening tæller!

      Om Rackbeat:

       Vi er en brugercentreret SaaS virksomhed, der blev grundlagt i 2017. I vores korte levetid er vi blevet den største WMS-udbyder i Norden. Vores mission er at transformere lager forpligtelser til en konkurrencefordel, ved at gøre lagerstyring ubesværet for SMV’er.

      We offer a Warehouse Mangement System built to automate and digitalize unmanageable Supply Chain processes which are caused by outdated software and workflows. 

      Læs mere: https://www.rackbeat.com

       

      Vi ser frem til at høre fra dig!

      Hvis du vil vide mere eller har spørgsmål til stillingen, bedes du kontakte: job@rackbeat.com

      Søg stillingen her

      Copywriter DK - Rackbeat - Copenhagen - Fulltime

      We are seeking an experienced Copywriter to join Rackbeat at our Copenhagen HQ. We have brought together business-, quant- and IT professionals into a fast-growing organization. We are a hybrid of commercially oriented and product-focused people. This hybrid creates a truly innovative, inspiring, and dynamic company culture.

      About Rackbeat

      We are a customer-driven SaaS start-up company, founded in 2017. In our short lifespan, we have become the largest WMS provider in the Nordics. We believe in the power of software to make work easier, more profitable, and of higher quality. By making inventory management effortless we help SME’s unlock untapped value by transforming inventory into their greatest asset. 

      We offer a Warehouse Management System (WMS) built for solving the broken supply chain process that SME’s globally experience every day, due to outdated and difficult-to-use software.

      Responsibilities:

      • Researching industry-related topics (combining online sources, customer interviews, and studies)
      • Write clear marketing copy to promote our product/service and write clear, attractive copy with a distinct voice
      • Preparing well-structured drafts using a Content Management System
      • Collaborate with rest of marketing team and external partners on large- and small-scale marketing projects (e.g. email campaigns, white papers, SoMe ads and landing pages)
      • Conduct high-quality research and interviews
      • Edit and proofread copy as needed
      • Use SEO principles to maximize copy’s reach
      • Source images and other content
      • Proofread and edit blog posts before publication
      • Coordinate with marketing and design teams to illustrate/animate articles and content
      • Conduct simple keyword research and use SEO guidelines to increase web traffic
      • Promote content on social media
      • Identify customers’ needs and gaps in our content and recommend new topics
      • Ensure all-around consistency (style, fonts, images, and tone)
      • Update website content as needed
      • Create content in both Danish and English language 
      • Collaborate with the overseas copywriting team – either suggest local changes or submit content for translation

      Requirements:

      • Proven work experience as a Content Writer, Copywriter, or similar role
      • Portfolio of published articles or content
      • Experience doing research using multiple sources
      • Familiarity with web publications
      • Excellent writing and editing skills in English and Danish
      • Hands-on experience with Content Management Systems (e.g. WordPress)
      • Ability to meet deadlines
      • BSc in Marketing, English, Journalism or related field
      • Background in SaaS, financial services, or B2B company is a bonus 
      • Knowledge of online content strategy and creation
      • Excellent writing, editing, and proofreading skills
      • Experience with SEO
      • Strong research skills
      • Creativity
      • Collaborative spirit
      • Excellent time-management and organizational skills

      Perks and benefits include:

      • HQ: Picturesque and super-central location just next to Nyhavn, Copenhagen 
      • Free lunch:  There IS such a thing as free lunch: Enjoy a free catered lunch with your colleagues, every day.
      • Flexible working hours: Morning person or night owl? It doesn’t matter as long as you deliver. 
      • Free coffee and tea: Get your caffeine fix of choice
      • Near public transport: Right next to metro etc. 
      • Social gatherings: Hang out with your colleagues and enjoy!
      • Skill development: We want to take you from good to great. 
      • New tech gear: Laptop, screen, mouse, keyboard, and headset. We got your tech cravings covered.
      • Remote work allowed (of course): You know how you perform best. But we’ll love to see you as much as possible.
      • Paid holiday: Metropolitists, beach-bums, and mountaineers we salute you and pay you to go and explore the world.
      • FUN: If we’re not having fun, we’re doing it wrong.

      Working at Rackbeat

      We are an experience-centric, customer-driven, and fast-growing company. We believe in the power of great experiences. Our international group of dreamers, creators, and rule-breakers passionate about helping businesses unlock untapped value, by turning inventory obligations into their greatest asset.

      We look forward to hearing from you!

      To learn more, please contact job@rackbeat.com

      Copywriter NO - Rackbeat - Fulltime

      We are seeking an experienced copywriter to join Rackbeat. We are expanding to the Norwegian market and need someone who can help with our Norwegian content. 

      We have brought together business-, quant- and IT professionals into a fast-growing organization. We are a hybrid of commercially oriented and product-focused people. This hybrid creates a truly innovative, inspiring, and dynamic company culture.

      About Rackbeat

      We are a customer-driven SaaS start-up company, founded in 2017. In our short lifespan, we have become the largest WMS provider in the Nordics. We believe in the power of software to make work easier, more profitable, and of higher quality. By making inventory management effortless we help SME’s unlock untapped value by transforming inventory into their greatest asset. 

      We offer a Warehouse Management System (WMS) built for solving the broken supply chain process that SME’s globally experience every day, due to outdated and difficult-to-use software.

      Responsibilities:

      • Preparing well-structured drafts using a Content Management System
      • Collaborate with rest of marketing team and external partners on large- and small-scale marketing projects (e.g. email campaigns, white papers, SoMe ads, and landing pages)
      • Conduct high-quality research and interviews
      • Edit and proofread copy as needed
      • Use SEO principles to maximize copy’s reach
      • Source images and other content
      • Proofread and edit blog posts before publication
      • Coordinate with marketing and design teams to illustrate/animate articles and content
      • Conduct simple keyword research and use SEO guidelines to increase web traffic
      • Promote content on social media
      • Identify customers’ needs and gaps in our content and recommend new topics, based on local customer needs 
      • Ensure all-around consistency (style, fonts, images, and tone)
      • Update and translate all Rackbeat content as needed 
      • Create original content in Norwegian and translate local content 
      • Collaborate with the overseas copywriting team – either suggest local changes or manage all content for translation

      Requirements:

      • Proven work experience as a Content Writer, Copywriter, or similar role
      • Portfolio of published articles or content
      • Fluent in Norwegian and English 
      • Experience doing research using multiple sources
      • Familiarity with web publications
      • Excellent writing and editing skills in Norwegian 
      • Hands-on experience with Content Management Systems (e.g. WordPress)
      • Ability to meet deadlines
      • BSc in Marketing, English, Journalism or related field – or similar experience 
      • Background in SaaS, financial services, or B2B company is a bonus 
      • Knowledge of online content strategy and creation
      • Excellent writing, editing, and proofreading skills
      • Experience with SEO
      • Strong research skills
      • Independent self-starter
      • Excellent time-management skills

      Perks and benefits include:

      • Flexible working hours: Morning person or night owl? It doesn’t matter as long as you deliver. 
      • Skill development: We want to take you from good to great, as fast as possible! 
      • New tech gear: Laptop, screen, mouse, keyboard, and headset. We got your tech cravings covered.
      • Remote work allowed (of course) You know how you perform best. Work from your couch, your favorite cafe, or abroad when you feel like it. You can either be based in Norway or join our DK HQ.
      • FUN: If we’re not having fun, we’re doing it wrong. 

      Working at Rackbeat

      We are an experience-centric, customer-driven, and fast-growing company. We believe in the power of great experiences. Our international group of dreamers, creators, and rule-breakers passionate about helping businesses unlock untapped value, by turning inventory obligations into their greatest asset.

      We look forward to hearing from you!

      To learn more, please contact job@rackbeat.com

      Product Owner - Rackbeat - Copenhagen - Full-time

      We are seeking an experienced Product Owner to join the Rackbeat Copenhagen HQ. We have brought together business-, quant- and IT professionals into a collaborative developing organization, that is anchored directly with current market demands. We are a hybrid of commercially oriented and product-focused people. This hybrid creates a truly innovative, unique, and dynamic culture.

      You will also work closely with our business teams daily. If you have excellent communication skills and a strong drive to deliver results, you will thrive.

       

      Responsibilities & Skills

      • Be a customer-centric entrepreneur, representing, managing, and prioritizing business interests, reflected in product development ownership 

      • Translate business priorities to a well-groomed and specifically prioritized backlog – you will manage the intersection of business and development

      • Use your skills as a catalyst leader, creating a collaborative environment for the fully empowered team members to excel and deliver efficiently

      • Assist in removing impediments, ensure timely business clarifications. Be ready to take on personal ownership and accountability for the delivery of the agreed-upon and, expected business outcome

      • Work closely with stakeholders to understand and ensure alignment between long-term strategic and specific short-term priorities

      Requirements

      • Capability to gain In-depth domain knowledge 

      • Low latency systems and system architecture knowledge

      • Previous experience working as a product owner or project manager

      • Visionary leader with a strong desire to deliver on the mission and goals of Rackbeat, in addition to meeting and anticipating markets requirements

      • Curiosity, humbleness, and honesty are amongst your key values

      • You value feedback, received as well as given as a great way for gaining self-insight and, for you and the team- members to continuously grow and learn 

      • Excellent communication skills

      Why should you join? 

      You thrive in a fast-paced environment, where time-to-market is critical. You are intrigued by financial markets and, you have the drive to compete (and win) in a complex industry. You enjoy the front office environment and, the close collaboration with trading, sales, and research as well as support functions in risk and compliance. You always seek feedback on your work, and you like to challenge the status quo. You are passionate about new technology and its commercial applications.​ 

       

      Perks and benefits include:

      • HQ: Picturesque and super-central location just next to Nyhavn, Copenhagen with a 180-degree view of sparkling blue water and historic buildings. Tourists envy our view.

      • Free lunch:  There IS such a thing as free lunch: Enjoy a free catered lunch with your colleagues, every day

      • Flexible working hours: Time is precious. Make it count. Morning person or night owl, this job is for you.

      • Free coffee and tea: Get your caffeine- fix of choice, anytime

      • Near public transport: Easy access and treehugger friendly workplace location

      • Social gatherings: Social gatherings and games; hang out with your colleagues.

      • Skill development: We want to take you from good to great.

      • New tech gear: Are you a true tech-savvy first mover? Laptop, Screen, Mouse, Keyboard & Headset. We got you covered.

      • Remote work allowed (of course): You know how you perform best. Work from your couch, your favorite cafe, or abroad when you feel like it is best for your performance. But we would really love to see you, as much as possible.

      • Paid holiday: Metropolitists, beach-bums, and mountaineers we salute you and pay you to go and explore the world.

      • FUN: If we’re not having fun, we’re doing it wrong. 

      • Free Friday beers: Every day of the week. 

      Career & Mentorship:

      • Proactive Mentoring: Intensive mentoring from a high-pedigree leadership team that will challenge you, build on your strengths, and invest in your personal development

      • Career Development Plan: We create a personal career development plan with and support you proactively

         

       

      For more information or questions please contact us at apply@rackbeat.com or phone number +45 71 92 75 00
      Customer Success (Swedish Market)

      Do you love customer service and do you speak Swedish? Then it might be you we are looking for. Our goal is to offer our clients a unique service in both products and dialogue. To reach that goal, we are now expanding our Customer Success Team, so we can offer a unique 360 degree Rackbeat customer experience. The ideal candidate has previous experience in customer service, but most importantly you are passionate about helping, you breathe service and have a solution-oriented behaviour. In this position there will be direct customer contact via phone, email and chat. Besides offering a best in class live-support, we also want to offer our clients a full suite of self-help via support videos, webinars and articles. Your task here will be to get our clients off to a good start, as well as help create the best helpdesk universe. We expect you to be a reliable professional who thrives in teams where we all work towards the same goal “happy customers”. You will be a part of our support team, but it is also expected that you can collaborate across marketing, sales and tech. 

       

      Responsibilities:

      • Direct contact with end customers.

      • Daily contact to existing customers via phone, chat and email (Support is open 9 to 15).

      • To challenge and advise our customers with the goal of giving them the best conditions to use our products/services. 

      • Daily close cooperation with our Support Team and the rest of the organization. 

      • Support customers from problem to solution, while also ensuring a good atmosphere at all stages. 

       

      Our expectations: 

      • Communicate fluently in Swedish both written and verbally, and preferably also in English

      • Experience from similar position

      • Loves customer contact and loves to communicate with customers both in writing and orally. 

      • Can keep a cool head and have an overview to handle several cases at the same time. 

      • Eager to optimize the customer experience

      • Team player who has previously worked with and succeeded in team work

      • Eager to learn about Rackbeat, the WMS space and the ecosystem around Rackbeat

      • Proactive and focused

      • Flair for IT, apps and online tools

      • Self-disciplined

       

      Perks and benefits:

      • HQ: Picturesque and super-central location just next to Nyhavn, Copenhagen

      • Flexible working hours: Time is precious. Make it count. Morning person or night owl, this job is for you.

      • Near public transport: Easy access and treehugger-friendly workplace.

      • Social gatherings: because we believe in the power of us

      • Skill development: We want to take you from good to great!

      • FUN: If we’re not having fun, we’re doing it wrong

      • Free Friday beers: Just because.

      • Proactive Mentoring: Intensive mentoring from a high-pedigree leadership team that will challenge you, build on your strengths, and invest in your personal development

      • The opportunity to make your mark: As a startup, the environment is welcoming to new ideas, suggestion, and input

       

      About Rackbeat:

      We are a user-centered SaaS company, founded in 2017. In our short life, we have become the largest WMS provider in the Nordic region. We are passionate about helping businesses unlock untapped value, by turning inventory obligations into their greatest asset. We believe in the power of great experiences.

       

      We look forward to hearing from you

      For more information or questions please contact us at apply@rackbeat.com
      Customer Success (Norwegian Market)

      Do you love customer service and do you speak Norwegian? Then it might be you we are looking for. Our goal is to offer our clients a unique service in both products and dialogue. To reach that goal, we are now expanding our Customer Success Team, so we can offer a unique 360 degree Rackbeat customer experience. The ideal candidate has previous experience in customer service, but most importantly you are passionate about helping, you breathe service and have a solution-oriented behaviour. In this position there will be direct customer contact via phone, email and chat. Besides offering a best in class live-support, we also want to offer our clients a full suite of self-help via support videos, webinars and articles. Your task here will be to get our clients off to a good start, as well as help create the best helpdesk universe. We expect you to be a reliable professional who thrives in teams where we all work towards the same goal “happy customers”. You will be a part of our support team, but it is also expected that you can collaborate across marketing, sales and tech.

       

      Responsibilities:

      • Direct contact with end customers.
      • Daily contact to existing customers via phone, chat and email (Support is open 9 to 15).
      • To challenge and advise our customers with the goal of giving them the best conditions to use our products/services.
      • Daily close cooperation with our Support Team and the rest of the organization.
      • Support customers from problem to solution, while also ensuring a good atmosphere at all stages.

       

      Our expectations: 

      • Communicate fluently in Norwegian both written and verbally, and preferably also in English
      • Experience from similar position
      • Loves customer contact and loves to communicate with customers both in writing and orally.
      • Can keep a cool head and have an overview to handle several cases at the same time.
      • Eager to optimize the customer experience
      • Team player who has previously worked with and succeeded in team work
      • Eager to learn about Rackbeat, the WMS space and the ecosystem around Rackbeat
      • Proactive and focused
      • Flair for IT, apps and online tools
      • Self-disciplined

       

      Perks and benefits:

      • HQ: Picturesque and super-central location just next to Nyhavn, Copenhagen
      • Flexible working hours: Time is precious. Make it count. Morning person or night owl, this job is for you.
      • Near public transport: Easy access and treehugger-friendly workplace.
      • Social gatherings: because we believe in the power of us
      • Skill development: We want to take you from good to great!
      • FUN: If we’re not having fun, we’re doing it wrong
      • Free Friday beers: Just because.
      • Proactive Mentoring: Intensive mentoring from a high-pedigree leadership team that will challenge you, build on your strengths, and invest in your personal development
      • The opportunity to make your mark: As a startup, the environment is welcoming to new ideas, suggestion, and input

       

      About Rackbeat:

      We are a user-centered SaaS company, founded in 2017. In our short life, we have become the largest WMS provider in the Nordic region. We are passionate about helping businesses unlock untapped value, by turning inventory obligations into their greatest asset. We believe in the power of great experiences.

       

      We look forward to hearing from you

      For more information or questions please contact us at apply@rackbeat.com
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