Instead of setting up discounts individually, you can group customers and assign discounts centrally. This is especially useful if you work with resellers, B2B customers, chain agreements, or customer segments with fixed terms.
Once the discount is set on the customer group, it becomes easier to ensure that every customer in the group gets the same terms — every time.
Choose between general discounts or product-specific pricing
Customer Group Discounts in Rackbeat gives you the flexibility to manage discounts in a way that fits your business.
You can either assign a general discount, automatically applied across order lines — or set up product-specific discounts and special prices, so you can control pricing precisely for the products the group typically buys.
Consistent pricing — without manual corrections
When discounts are handled at group level, you reduce the risk of discounts being forgotten, entered incorrectly, or applied differently from one customer to another.
That creates a more professional customer experience and makes it easier to work fast in sales — without losing control of discounts and margins.
Keep your discount structure updated across the group
When you change a discount setup, it should be easy to roll out the update across all relevant customers. With customer group discounts, you can ensure changes are applied across the entire group, without having to update customers one by one.
This makes it easier to keep agreements up to date — even when you adjust pricing, campaigns, or terms over time.
