Our onboarding starter package can be selected as an add-on if you need help setting up your Rackbeat agreement and integrating it with your other applications such as your accounting system, shipping system and webshop. A specialist will ensure that your systems are seamlessly connected, so you don’t have to worry about the technical details.
Additionally, purchasing an onboarding package is a good idea if you have items that need to be equipped with batch or serial numbers. Our startup specialist will ensure that all items are correctly set up.
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Startup Call (Duration: 45 min.) 
Agreement Setup
Integration Setup
Data Import
Online Training
Includes Batch/Serial Number Setup
Follow-Up Call (Duration: 30 minutes)
1:1 Contact Person for 30 Days
It can be challenging to set up the system yourself. Therefore, you can delve deeper into what our starter package offers you, have a conversation with a specialist about your onboarding options or visit our extensive help center for more information about the system and setup:
If you would like to receive training from a specialist who will set up and show you how your workflows function in practice, then it’s a good idea to purchase our starter package. You will also have the specialist as a direct contact person for 30 days after the training. This means you have an open door to a specialist who is familiar with your setup and business if any questions arise.
If you are not entirely sure about the specifics in our starter package, it is a good idea to talk to a specialist before you make a purchase. Here, you can get a detailed explanation of our onboarding and ask any questions you may have about the proces so you are fully informed about your options.
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In addition, you will always have self-help at hand in the form of our extensive help center, where you can find articles on everything from A-Z in Rackbeat. We have a lot of guides tailored to you in the startup phase, help articles for workflow challenges and guidance for your integrations. You will also always have access to our support via chat, phone, or email if any challenges arise.
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