With Rackbeat’s discount groups, you can automate your customer discounts and ensure they always get the prices you’ve agreed on — without any manual input. This saves you time, reduces errors, and creates happier, returning customers. Whether you work with key accounts, loyalty programs or special product campaigns, discount groups help streamline your sales process.
Discount groups allow you to set fixed discount rates that are automatically applied whenever a customer places an order. Simply create a group with a name and discount percentage, and assign it to the relevant customer. No need to manually adjust discounts on each order line again.
Flexible discount management — without the chaos
You can customize discounts on both customer and product level. This means that even if a customer is part of a discount group with, say, a 10% discount, you can choose to give them 15% — without having to create a whole new group. You can also adjust discounts on individual products if certain items should be excluded from the group’s general discount. Ideal for businesses needing flexibility without losing control.
Automatic discounts on orders and invoices
Once a discount group is linked to both the customer and the product, everything happens automatically. When you add a product to an order or invoice, the agreed discount will appear directly on the line. This ensures fewer errors, faster order handling, and peace of mind that your customers are getting the correct deal — every time.
Clear structure, easy setup
You can create and manage your discount groups under the “Products” tab in Rackbeat. From here, it’s quick and easy to create new groups, adjust discount percentages, and keep track of which customers and products are linked. You get full control and a tool that scales with your business — without the complexity.
